People were outraged by a family’s rude behaviour at a restaurant, but their plan to avoid paying a $850 bill failed in the strangest way.
The family walked into the restaurant on a normal Friday night. The father was loud and demanding, and so were his wife and their two teenage children. From the moment they walked in, they were unhappy. They complained about the table, the lights, and even the menu.
I did everything I could as their service to meet their needs, but nothing seemed to please them. It was rude, condescending, and even abusive of them to snap their fingers at me and send their food back to the cook.
They left a note on a serviette that said, “Terrible service,” which was the last insult. They then disappeared into thin air. Our bill will be paid for by the waitress.
I was scared, but Mr. Caruso, my boss, had a plan. He told the story to a local news station, and lucky for him, a customer had recorded the family’s horrible behaviour on footage.
The video went global, and people were outraged right away. Many people were angry at what the family did, and our restaurant got a lot of support.
The most shocking turn of events happened when the family came back to the restaurant and said they would sue us for libel. But Mr. Caruso was ready, and he cleverly called their game by saying that if they went to court, they would have to admit that they didn’t pay the bill.
The family had to pay the bill, and as they left the restaurant, the other customers cheered and applauded.
At the end of the day, justice was done, and our restaurant won. I was made assistant manager, and I learnt a very important lesson about how to stand up for myself and my coworkers when things go wrong.